J1020
Malaysia Company in Hiring
Reservation and Ticketing Assistant Manager
Place: Menara Haw Par, KL
Salary: up to RM6,000
Job Type: Permanent; Full time
WORKING HOURS:
Mon – Fri 9:00-17:30
(Lunch Break 1 hours)
JOB RESPONSIBILITIES:
・Work with other departments on airline ticketing requirements.
・Attend to customers and reply Flight and Fare Enquiries & emails.
・Handling Group Airlines Ticketing and Query, Request and Refunds/re-booking of tickets.
・Dealing with various airlines.
・Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction,
split, route change, monitor group change, send prints of confirmed PNR.
・Sales on flight booking / reservation, hotel booking, travel insurance arrangement for all our corporate clients.
・ssist clients for visa application for necessary Country.
・Issuing invoices, monitoring invoicing and collections of outstanding debts for Cash Term
customers.
・To hold the rotating 24/7 mobile phone and laptop.
・Ensure a high degree of customer satisfaction by providing ticketing services in a professional manner and professional behavior for the benefit of our Company’s Image.
QUALIFICATIONS:
・ Minimum 5 years of working experience in related field
・ For the Executive position, minimum 1 year working experience.
・ Good understanding of Airline/Aviation/Travel industry.
・ Ability to use Sabre system.
・ Excellent spoken and written communication skills (English & Mandarin)
・ A team player with strong work ethic
・ Positive thinking and results oriented.
・ Ability to work under pressure and meet deadlines.
・ Ability to multitask and prioritize responsibilities.
・ Strong attention to details
・ Possess own transport
BENEFITS:
・EPF & SOCSO
・Annual leave: 14 days
・Medical leave: 14 days
・Insurance: Yes (one year after confirmation)
・Medical expense: Yes (Upon confirmation)
Kindly WA or Email to Poh Yee
+60 16-669 8139
[email protected]