J0989
Japanese company in Malaysia
Sales Coordinator / Executive
Location: Kawasan Perindustrian HICOM, Shah Alam
Salary: up to RM 5,000
Job Type: Permanent; Full-Time
WORKING HOURS
MON – FRI 9AM-6PM
JOB DESCRIPTION:
・Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery.
・Respond to customer inquiries, complaints, and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction.
・Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction.
・Actively engage with potential and existing customers, understand their needs, and offer suitable furniture solutions from our collection.
・Cultivate and maintain strong relationships with local and Japanese clients, ensure smooth communication, coordinate product availability, and resolve any issues.
・Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers.
・Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings.
・Market planning, analysis, and business development.
QUALIFICATIONS:
・Minimum Diploma in Business Study, Sales and Marketing or related field.
・Minimum 2-3 years of experience in a sales support or coordination role, preferably in the manufacturing industry
・Strong administrative and organisational skills, with the ability to multitask and prioritise effectively
・Excellent communication and interpersonal skills, with the ability to build relationships with both clients and team members
・Proficient in Microsoft Office, with the ability to create detailed reports and presentations
・Customer-focused mindset and a proactive approach to problem-solving
・Familiarity with sales processes and an understanding of the sales industry
・Working experience in the furniture industry will be an added advantage.
・Possess Own Trasport
BENEFITS:
* Benefits and allowances are entitled and will be disclosed during interview
Kindly WA or email to Poh Yee
+60 16-669 8139
[email protected]