Customer Service Executive

  • Full Time
  • Masai Johor
  • Posted 2 weeks ago
  • up to RM4,000
  • Salary: up to RM4,000

J0782

Japanese company in Malaysia
Customer Service Executive
Location: Bandar Seri Alam, Masai, Johor
Basic Salary: up to RM4,000
Job Type: Permanent; Full Time

WORKING HOURS:
Mon-Fri 8:30 to 18:15

JOB FUNCTION:
• Assist the Manager or Assistant Manager to achieve the organizations objectives short term and long terms goals.
• Assisting sales department on implementing a cohesive sales strategy that drives business revenues.
• Execute daily Customers’ Service Operation effectively and efficiency to enhance customer satisfaction and customer retention.
• Ensure job creation, billing, payment request to accounts.
• To select the vendors, based on service and rate.
• Execute and handling import export activity and documentation including coordinating the customer bookings with shipping liner, negotiating freight charges, coordinate with consignee
for delivery, trucking, transportation and storage.
• Ensure the shipping process and documentation are comply to the Customs regulation and other current legislation and regulations.
• Ensure the customers’ service requests, quotation, enquiries and costing are attended promptly.
• Report Customer feedback from potential and existing customer to the Management.

 

REQUIREMENTS:
• Prefer Diploma holder with 4 years’ experience in logistics
• Bachelor Degree with 3 years’ experience in logistics.
• Ability to develop close relationships with customers, government officers, suppliers and stakeholders.
• Good communication skills, both written and verbal.
• Possess own transport

BENEFITS:
• Benefits and allowances will be disclosed during interview.

Kindly WA or email to Poh Yee
+60 16-669 8139
[email protected]

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