Japanese company in Malaysia
Sales Support Manager
Salary: up to RM7000
Location: Bangsar South( 5 min link briedge to LRT statrion)
Job Type: Permanent ; Full-time
Mon – Fri 9:00-17:30
1) Team Leadership :
• Manage and lead a team of sales support personnel, providing guidance, training, and support to ensure optimal performance.
2) Quotation Management :
• Prepare and review quotations accurately and in a timely manner, working closely with the sales team to meet client requirements.
3) Document Handling :
• Oversee the organization and maintenance of all sales-related documents, contracts, and records.
4) Sales Team Support :
• Assist the sales team with customer inquiries, order processing, and after-sales support, ensuring a high level of customer satisfaction.
5) E-commerce Support :
• Collaborate with our e-commerce team to streamline online sales processes, troubleshoot issues, and provide assistance in online transactions.
6) Sales Meetings :
• Coordinate and participate in sales meetings, taking notes, and following up on action items.
7) Tendering :
• Manage the tendering process, including proposal preparation, submission, and tracking.
8) Client Communication :
• Maintain regular communication with clients to ensure their needs are met and provide exceptional customer service.
• Bachelor’s degree in Business Administration, Sales, or a related field
• Proven experience in sales support, preferably in the furniture industry.
• Total years of working experience 10 years and above.
• Strong leadership and team management skills.
• Excellent organizational and time-management abilities.
• Proficiency in using CRM software and MS Office Suite.
• Exceptional communication and interpersonal skills.
• Detail-oriented with a focus on accuracy.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a customer-centric approach.
• Flexibility to adapt to changing priorities in a fast-paced environment.
• EPF & SOCSO
• Annual leave: Yes
• Medical leave: Yes
• Transport allowance: Rm230/month
• Insurances: Upon confirmation
• Bonus: Yes, depends on company performance
• Other benefits and allowances details will be included and will be disclosed during interview
Kindly WA to Poh Yee