Sales Officer

J0639

Japanese Company in Malaysia
Sales Officer
Location: Sek 26, Kawasan Perindustrian HICOM, Shah Alam
Salary: Up to RM3,500
Job Tyre: Permanant; Full-time

WORKING HOURS
Mon – Fri: 8am-5.15pm
(Lunch break: 12pm-12.45pm)
Sat: Only worked during Dec-Feb (3 months only)

RESPONSIBILITIES:
・ Handle and maintain all paperwork related to sales order, invoices, and other essential documentation.
・ Respond promptly to customer inquiries, regarding products, services, pricing and delivery schedules.
・ Collaborate with the relevant departments to accurately calculate costs for products and services.
・ Process sales orders accurately and in a timely manner, ensuring smooth order fulfillment.
・ Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction.
・ Maintain the company’s CRM system (Customer Relationship Management) by updating customer information and interactions regularly.
・ Handle ad-hock task when instructed by superior

REQUIREMENTS:
・ Minimum Diploma in Business Study, Marketing or related field.
・ At least 2 years experience and above in sales support
・ Excellent written and verbal communication skills to interact with customers.
・ Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
・ Strong interpersonal skills and the ability to build rapport and maintain relationships with.
・ Willing to work in Shah Alam
・ Posses won transport

BENEFITS:
・ EPF & SOCSO: Yes
・ Meal Allowances: Yes
・ Annual leave: 8 days
・ Medical leav: 12 days
・ Insurance: Yes (upon confirmation)
・ Medical expense: RM30/VISIT

REMARKS:
・ Reporting to Assistant Manager
・ Probation Period: 3 months

Kindly WA Poh Yee
016-669 8139

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